Shipping

Update on shipping delays:

Orders placed by 1pm will be processed ready for shipping the next business day. While many orders are being shipped by USPS within the standard 3 - 7 working days, some orders may take longer to arrive with you. 

Thank you for your patience, understanding and ongoing support. 

What if an item is out of stock?

Due to the complex nature of The Beauty Chef’s unique bio-fermentation – Flora Culture™ we occasionally experience some out of stock products. This will show up on the order now section for that product. We will always let you know the minute a product comes back into stock via Instagram and Facebook so make sure you follow us. If a component of your order is out of stock we will generally hold your order and ship once the complete order is ready for dispatch unless you instruct us otherwise. 

How will purchases appear on my credit card statement?

Purchases will appear as THE BEAUTY CHEF INC. COSTA MESA on your credit card statement.  

What are your shipping costs?

USA ORDERS

Orders over US$50.00

  • Free standard shipping via USPS
  • Delivery time: 3 - 7 working days
Orders under  US$50.00
  • $6.99 standard USPS shipping
  • Delivery time: 3 - 7 working days 

When can I expect my order?

The Beauty Chef ships to you using standard USPS. Depending on where you live your order should reach you within 3 – 7 working days. Orders placed by 1pm will be shipped the next business day.

I purchased multiple items will they be shipped together?

If all the items you ordered are showing as in stock on the website then they will ship together as one parcel. 

Do you ship to PO Boxes?

Yes USPS can delivery priority mail to PO Boxes.

What about refunds and returns?

The Beauty Chef will replace any products that arrive damaged. 

Will you give my details to third parties?

Absolutely not. Your information will never be passed on.

Do you ship internationally?

The Beauty Chef ships within Australia and the United States of America only. For purchase outside of these countries please refer to our stockist page.

What payment methods does The Beauty Chef accept?

The Beauty Chef accepts all major credit cards and Apple Pay via Stripe as well as PayPal.