We are unable to accept returns or exchanges for products other than those purchased directly from us at thebeautychef.com unless the product is not of acceptable quality and/or the product does not match the description we provide (for example on its label or packaging).

If the product is not of acceptable quality and/or the product does not match the description, please contact us at hello@thebeautychef.com and we will provide you with a remedy. Otherwise, if you purchased your Beauty Chef products from a department store, specialty retailer, other online store or elsewhere, please process your return with the original company of purchase in line with that store’s return policy.