We are unable to accept returns or exchanges for products other than those purchased directly from us at thebeautychef.com unless the product is of unacceptable quality and/or the product does not match the description provided (for example: on its packaging).

If the product is not of acceptable quality and/or the product does not match the description, please contact us at hello@thebeautychef.com. Otherwise, if you purchased your Beauty Chef products from a department store, specialty retailer, another online store or elsewhere, please process your return with the original company of purchase, in line with that store’s return policy.