Welcome to The Beauty Chef's Inner Beauty Circle

• For every dollar you spend as an Inner Beauty Circle member, you’ll earn Inner Beauty Points – and, you’ll earn even more points per dollar as you progress through the Inner Beauty Circle tiers. As a thank you for joining our Inner Beauty Circle, you’ll also receive an extra 300 Inner Beauty Points after you place your second order!
  
  
• There are various other ways to earn points by taking actions such as reviewing a product, sharing on social, placing your second order plus more.

If you have a current customer account with The Beauty Chef, you would automatically have been granted access to The Inner Beauty Circle. You can log in via the Inner Beauty Circle dashboard here. If you do not have a current customer account with The Beauty Chef, you can create an account and sign up to the loyalty program by clicking ‘Join Now’ via the Inner Beauty Circle dashboard here.

- Perks: Each tier in the Inner Beauty Circle will unlock benefits such as free products, exclusive content, shipping offers and more. When you enter a new tier, you will receive an email notifying you of the perks you have unlocked. You can also view your available perks via the Inner Beauty Circle dashboard. Selecting a perk will display instructions for how to redeem the gift and these can be found on the dashboard under ‘Your rewards’.

- Redeemable Rewards: As you accumulate Inner Beauty Points, you can choose to redeem them for $10, $15 or $20 vouchers, or nominate a number of points to spend in exchange for a voucher (minimum 500 points = $5 voucher) - these vouchers will provide you with a promotional code that can then be applied at checkout as a discount on your next order. These vouchers can be redeemed via the Inner Beauty Circle dashboard.

Choose your discount
Once you have at least 500 points, you’ll be able to use the points slider to nominate how many points you would like to spend, starting at $5 voucher = 500 points and going up in increments of $1=100 points. From there, you can copy the code and apply at checkout to receive your discount.

$10, $15, $20 voucher
Once you reach eligible points, pre-set vouchers will appear redeemable under the ‘All rewards’ section of the dashboard. Simply click ‘View’ —> ‘Redeem’ —> the you can click ‘Apply code’ or copy and paste it at checkout.

Spend points at checkout
You can also choose to spend points at the checkout. Once you have at least 500 points, if you are logged into your loyalty account, you’ll have the option to redeem your points starting at $5 voucher = 500 points and going up in increments of $1=100 points. You’ll be able to use the points slider to nominate how many points you would like to spend, and redeem and apply the discount directly at the checkout.

• No, free gifts are not able to be refunded or exchanged. For more information, please read our Inner Beauty Circle Program Terms and Conditions here.

Upon entry into HARVEST and GLOW tiers, you’ll be eligible to receive a free gift for reaching the next level of our loyalty program. Be sure to check our Inner Beauty Circle page under ‘THE TIERS’ table, as gifts can change from time to time.

Yes, all free gifts are subject to a 6 month validity period once redeemed and all reward vouchers are subject to a 12 month validity once redeemed for points via the Inner Beauty Circle dashboard. After your redemption code has been issued via the dashboard, if the reward voucher or free gift is not used via our online store before the expiry date, the reward voucher or free gift will no longer be redeemable and the use period cannot be extended.

Points can only be earned by making a purchase on thebeautychef.com online store, whilst being logged in to your Inner Beauty Circle account.

Your points can be viewed in the Program widget here, and you will also receive an email notification when you have taken a new action and earned points.

You can get in touch with our customer service team by emailing us at hello@thebeautychef.com

At this stage, the Inner Beauty Circle is only available to customers in Australia or the United States.

To earn points for reviewing a product, you must first be a loyalty member, then purchase a product with your loyalty account email. 30 days after you have made a purchase, you will receive an email asking you to review your recent purchase. You can only earn points for reviewing a product via this email as it ensures you are recognised as a verified buyer. Please allow up to 10 business days for your points to be rewarded to your account once your review has been submitted. If you review a product on site by using the form within a product page, you will not be rewarded points so be sure to keep an eye on your inbox for the review request email.

You can redeem points for rewards in your loyalty dashboard.

- Choose your discount

Choose your point spend and redeem for a voucher. Once you have at least 500 points, you’ll have the option to redeem your points starting at $5 voucher = 500 points and going up in increments of $1=100 points. If you click ‘View’ against the ‘Order Discount’ option on the loyalty dashboard, you’ll be able to use the slider to nominate how many points you would like to spend, then redeem them for a voucher and apply the voucher code to your shopping cart to receive your discount.

- Spend points at checkout

You can also choose to spend points at the checkout. Once you have at least 500 points, if you are logged into your loyalty account, you’ll have the option to redeem your points starting at $5 voucher = 500 points and going up in increments of $1=100 points. You’ll be able to use the slider to nominate how many points you would like to spend, then redeem and apply the discount directly at the checkout.

- $10, $15, $20 voucher

Once you reach an eligible number of points, vouchers will appear redeemable under the ‘All rewards’ section of the dashboard. Simply click ‘View’ —> ‘Redeem’ —> then you can click ‘Apply code’ or copy and paste it at checkout. You can access your unclaimed rewards at any time under the section ‘Your rewards’ in your loyalty dashboard. This is where free gifts for entering a new tier will sit, along with vouchers you have redeemed for points. Both can be claimed by using the code provided at checkout.

Unfortunately not – you’ll only be eligible to receive points on purchases made after becoming a member. But we’ll gift you 350 points just for signing up!

There is no limit to the number of points you can earn, however points and rewards do have an expiry date.

- Points: Inner Beauty Circle points expire and are removed from your balance 12 months after the earn activity date. Your Inner Beauty points balance may go up or down on a daily basis as credits are earned or expire. Inner Beauty Circle members will unlock the next tier as soon as they have earned enough Inner Beauty points in the preceding 12 month period. Eligibility to upgrade is reviewed every day.

- Rewards: All free gifts are subject to a 6 month validity period once redeemed and all reward vouchers are subject to a 12 month validity once redeemed for points via the Inner Beauty Circle dashboard. After your redemption code has been issued via the Dashboard, if the reward voucher or free gift is not used via our online store before the expiry date, the reward voucher or free gift will no longer be redeemable and the use period cannot be extended.

In this case, please email hello@thebeautychef.com with your order number, order email and the email address associated with your loyalty membership and we will assist you in assigning the points manually.

Cancelled/ refunded orders are not eligible to earn points, so points will be removed from your account after your order is cancelled.