Subscribe and Save

Consistency is Key

Don't let your busy schedule get in the way of glowing skin and good gut health.

How It Works

Subscribe and save 10% on single products, plus free shipping.*

Receive your products automatically every 30, 60 or 90 days.

Earn loyalty points on each delivery.

Never run out! You can adjust, pause or cancel any time.

Manage Your Subscription

Support your skin and gut health daily

Frequently Asked Questions

What is a Beauty Chef subscription?

+
Consistency is key, so we’ve made it easier for you to receive your gut and skin health products regularly so you can set, and forget. A subscription is recurring order, billed and shipped automatically at the chosen frequency, until cancelled or paused. Don’t let your busy schedule get in the way of glowing skin and good gut health, subscribe to your favourite Beauty Chef products and never miss a day.

How does the subscription program work?

+
Instead of buying a product as a one-off purchase and having to re-order each time you run out, you can purchase as a subscription, which will set up recurring payments and deliveries to be automatically billed and sent every 30, 60 or 90 days on an ongoing basis. When subscribing to any single products, you’ll receive 10% off and pay upfront for the first delivery, plus anything else you wish to add to your cart. Depending on the delivery frequency they chose, we’ll send you a reminder with your upcoming order showing the items, price and expected delivery date and you’ll automatically be billed to your authorised payment method, unless cancelled greater than 3 days prior to the renewal date. For every recurring order, you’ll earn Inner Beauty Points if you are signed up to our Inner Beauty Circle Loyalty Program which will accrue for you to redeem for discount vouchers and more. Subscriptions can be paused, adjusted or cancelled at any time via your customer account dashboard which you can login to via the account icon in the top right corner.

How do I subscribe to a product/ start a subscription?

+
When browsing our when viewing a product page, where subscription is applicable, you’ll be able to select ‘Subscribe & Save’ when choosing any single product or ‘Subscribe’ when choosing any value bundle. You will need to pick your size and/or flavour (if applicable) and nominate the quantity. Then, choose how often you would like to receive the product – every 30, 60 or 90 days. You can also browse the shop for any other products you would like to add to you cart either as a subscription or a one-off product. Complete your order by following the steps to the checkout.

How do I cancel a subscription?

+
You can cancel a subscription at any time by logging in to your customer account dashboard. Simply click ‘cancel’ beside the product you wish to stop under the ‘actions’ column. Or select ‘ Cancel entire subscription’ if you wish to cancel all products. You will be prompted to give a reason as to why you are cancelling. Select an answer from the list in order to cancel the subscription. You will be given the option to add any comments you may wish to or you can simply click ‘cancel subscription’.

What payment methods are available when subscribing to a product?

+
At this stage, only credit cards (Visa & Mastercard) and PayPal can be used to pay when subscribing to a product. American Express is not currently accepted for subscription orders.

Can I pay for a subscription using AfterPay?

+
No, unfortunately payments via AfterPay are not currently supported for subscriptions.

Can I use any other quick payment methods like Apple Pay, Google Pay or Shop Pay to pay for my subscription?

+
No, unfortunately these payment methods are not currently compatible with subscription orders. Our secure checkout supports credit cards and PayPal when subscribing.

How do I change the shipping address of a subscription?

+
You can change the shipping address of your subscriptions by simply logging into your customer account and accessing your account dashboard. You will see a list of your subscriptions in a table. Above this table you will find your ‘Ships to’ address, click on ‘Edit’ at the end to change your shipping address. Type in the address you wish to change it to and press ‘Update Address’.

Can I add products to my subscription?

+
Yes, you can! You can add products to a current subscription via your account dashboard, – above the subscription you will see a pink button saying ‘Add Product’. Clicking on this will take you to a catalogue of our products where you can select which products you wish to include in your subscription. If you choose to shop directly from the ‘shop all’ page and choose the ‘subscribe’ option. This will create a new subscription and will be on a different schedule to your existing recurring orders within your account.

How do I change the delivery date?

+
You can change the delivery date of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your next delivery date. All recurring payments will take place 30/60/90 days from the new selected date based on the frequency you choose.

How do I change the delivery frequency?

+
You can change the frequency of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your delivery frequency. You can choose from 30, 60 or 90 days.

Can I pause or skip a shipment of my subscription?

+
You won’t be able to pause your subscription, but you will be able to skip your next shipment. In your customer account next to the subscription you wish to change, click on ‘Edit’ under the Actions column. Here you will be able to see and edit the following: quantity, delivery address, and product variant (if applicable). You will also be able to skip your next shipment, or cancel it entirely.

Will I earn loyalty points on subscription orders?

+
All subscription orders and renewals are eligible to receive loyalty points according to which loyalty level you in. So long as you are logged in to the same account that your loyalty membership is, then points will be accrued every time an order is processed or renewed and can be found in the loyalty dashboard as per normal. Accrued points can be redeemed inside the loyalty dashboard for either $, $10, $15 or $20 vouchers to use on the store for one-off orders OR to be used against new or upcoming subscription payments, and this is called ‘Subscription Only Voucher - $10’

How do I redeem a loyalty reward on a subscription order?

+
You will not be able to use all your loyalty rewards with your subscriptions. Our loyalty program only allows for a $10 voucher to be used with subscriptions at checkout. You must use your points to redeem the specific subscriptions voucher via your loyalty account called ‘Subscription Only Voucher - $10’, and then apply the code at either checkout, or within your account dashboard for an upcoming payment.

How do I login to my subscriptions dashboard?

+
You can log in to your subscription dashboard by clicking on the account icon in the top right corner of the website.

Can I add one-time purchases to a subscription order?

+
Customers can purchase both one-time products and recurring subscription products in the same transaction. Only the products that are subscribed to, with a chosen frequency, will be billed and shipped ongoing. Only subscription discount codes will be valid with these carts.

Can I subscribe via Your Remedy?

+
No, unfortunately subscribing to products is unavailable when purchasing via the Your Remedy quiz results page.

What if my payment is unsuccessful, or my credit card is declined?

+
If an order fails to capture payment, or the credit card is declined - an email will be sent out notifying you. Every 3 days we will attempt to debit the payment details linked to your Subscription. After three unsuccessful attempts, we will cancel your subscription. A customer will only be notified of the failed payments on the first and last attempt.

Why can’t I use a discount or promotion code with my subscription order?

+
Unless stated, no other offer, discount or promotion code is valid when subscribing unless redeeming reward points for the specific ‘Subscription-Only Voucher’ via our loyalty program. Our subscription offer already includes 10% off all single-product orders, plus free shipping and loyalty points earned. You are free to use your valid, unexpired promotion code on a standard one-off purchase during the offer window. Generic non-subscription loyalty vouchers ($5, $10, $15, $20) are not eligible to be used when subscribing to a product/s.

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

+
The cut-off for ongoing subscription adjustments (skip shipment, cancellations, order restarts, address and product type changes) must be made through your customer account dashboard at least 3 days before your next payment schedule. Orders can not be edited, cancelled or refunded once the order has been processed. Notification of your next subscription order will be sent out 3 days before your next payment schedule to remind you.